Pre-orders
Pre-order allows you to secure an upcoming Arcina Ori piece before it becomes available for immediate delivery.
Estimated dispatch
The estimated dispatch date for each pre-order item is displayed on its product page.
Please note that this date is an estimate and may be subject to change. We’ll notify you if there is a significant change to the expected dispatch date.
Payment
Payment is taken in full at the time your order is placed to secure your item.
Orders containing in-stock items
If your order contains both an in-stock and pre-order item, your available pieces will be dispatched separately so you don’t have to wait.
There is no additional shipping charge for the second delivery.
Shipping
Once your pre-order has been dispatched, you’ll receive a shipping confirmation with tracking information.
Pre-order items are not eligible for Sydney same-day delivery.