SHIPPING & DELIVERY
All orders are shipped from our Sydney office daily from Monday-Friday.
Allow 1-3 business for your order to be dispatched.
International taxes & duties are calculated at checkout.
AUSTRALIAN ORDERS
| SERVICE | ESTIMATED DELIVERY TIME | COST |
| Aus Post Express | 1-3 business days | FREE |
INTERNATIONAL ORDERS
| SERVICE | AREA | ESTIMATED DELIVERY TIME | COST |
| DHL Express | NZ | 1-3 business days | AUD $25 |
| DHL Express | USA | 2-3 business days | FREE |
|
DHL Express |
UK | 3-4 business days | GBP £25 + duties & taxes |
|
FedEx |
CANADA | 4-6 business days | USD $25 |
| DHL Express | REST OF WORLD | 3-6 business days | Flat rate 25.00 + duties & taxes |
DUTIES & TAXES
Our products are shipped from Australia, and international buyers are responsible for any customs fees and duties in their respective countries. This does not include US customers.
Customs charges and taxes are determined during checkout based on your shipping address and will be detailed in the order summary. We operate on a DDP (Delivered Duty Paid) model, meaning all applicable import taxes and duties are paid upfront when you make your purchase, so you won’t face any unexpected charges when your order arrives. Please note, duties and taxes are non-refundable.